Frequently Asked Questions

FAQ
 
Can we have our religious leader conduct a ceremony?
No. Unfortunately our marriage license means that no ceremony of a religious nature or with any religious content can be carried out. This includes blessings and christenings. However other ceremonies can be conducted in a secular manner by registrars, including baby naming and renewal of vows.
 
Is there any flexibility in the timings of ceremonies?
Unfortunately there is no flexibility in the timings for wedding ceremonies. We do find that there is plenty of time allowed for your after ceremony photographs and that guests are ready to move on by the time the hire concludes.
 
Do I need to book registrars?
Yes. You need to contact the registration service on 01202 225153 or email registrationinformation@dorsetcc.gov.uk. Unfortunately, the Castle Team can not do this for you as you have to provide personal and legal documentation. For more information, you can also visit www.dorsetforyou.com/ceremonies
 
Can I have confetti?
No, we do not allow any variety of confetti, including rose petals or rice paper, to be used within the Castle grounds.
 
Do you have level access? 
Yes. Level access to all ground floor rooms including the Wintergarden ceremony room is via the gift shop. If any of your guests will require this access please let us know so that a member of staff can be ready to help. Please note other access to the building is via steps.
 
Can I choose my own caterer?
No. You choose one of our nominated caterers. Our caterers have been specially selected for their ability to work within the constraints of the building.  
 
Is there parking for our guests?
We have a reserved area which holds approximately 30 double parked cars for wedding guests. Permits will be provided for these spaces so your guests need not pay & display. This is the total number of spaces that can be guaranteed for your guests. Any guests parking outside of the reserved area or without a permit are subject to the terms and conditions of the pay & display car park. If you have additional guests we recommend that you arrange a bus or coach service; this allows all the guests to enjoy an after ceremony drink as well as preventing any parking issues. Coaches can be parked at the Castle.
 
Where shall the Bridal Car/s park?
Bridal cars may be parked in front of the Castle during your ceremony so that they can be included in your photographs.
 
Does the CD player work with an IPod?
The CD player in the Winter Garden has both a jack point to connect any mp3 player to and an IPod docking station with adaptor for both size connectors. We would ask that you nominate a member of your wedding party to operate this for you. You may wish to book an appointment to rehearse your music.
 
Can I change the flowers in the Wintergarden?
There are always three fresh arrangements of cream and green flowers in the Wintergarden, which will compliment the colours of your wedding. Because we may have more than one ceremony a day, we can not remove or change the colour of these, however, you are welcome to provide additional flowers or decorations for your ceremony or for the registration table.
 
Can we serve after ceremony drinks?
Yes. We allow couples to have drinks either outside on the lawn or in the Drawing Room. Please see our drinks page for more details regarding drink options following your ceremony.
 
How much are drinks?
Please see the drinks page for further information regarding drinks options. If you would like a copy of our wine list or bar tariff, please email weddings@highcliffecastle.co.uk to request any information your require.
Are there toilets in the Castle?
Yes. The Castle has toilets situated in the basement for your guests to use. There is also an accessible toilet on the ground floor with baby changing facilities.